Jacqueline Chen, JCAN’s Board Secretary was the recipient of the JCAN 2019 Community Award for her outstanding career in the nursing profession as well as her contribution to the community.
Jacqueline Chen is a Clinical Leader Manager for the St. Michael’s Academic Family Health Team. Jacqueline joined the FHT in 2012. In this role, she is accountable for the general operation of 3 family medicine clinics, which includes oversight of over 90 interdisciplinary staff and leadership of specialized FHT programs: HIV, diabetes, physiotherapy, and chiropody. Prior to joining the FHT, Jacqueline served 12 years as a Clinical Nurse Specialist in the Diabetes Comprehensive Care Program, St. Michael’s. There she was responsible for clinical, operational and program development. Prior to this role, she worked as a generalist nurse on an internal medicine unit for 5 years which summarizes her 24 years of service to St. Michael’s Hospital.
Jacqueline received her bachelor of science in nursing from Ryerson University, her master of science in nursing from Athabasca University. She is cross-appointed with the University Of Toronto Faculty of Nursing and holds the “Certified Health Executive” designation with the Canadian College of Health Leaders. In addition, she possesses advance training in leadership, change management and quality improvement methodologies.
Her nursing career has been dedicated to creating high quality, reliable systems of care using quality improvement and health equity approaches.